Envesko to Be in Maintenance Mode

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Ashley
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Post by Ashley »

Hey guys I got the following email from Envesko Hosting I'd like to share with you

REMINDER: Planned Datacenter Migration (May 28, 2019, 8am-8pm Central)

Hello Ashley,

This message is a reminder of scheduled maintenance that is occurring May 28, 2019, from 8am-8pm Central.

During this time, all services will be offline while we migrate our server from Chicago to Kansas City. This migration required as our upstream provider is closing their facility. We have been working with this and other providers diligently to have the smallest window of downtime, and the best option was to relocate our services to Kansas City. The choice to relocate to Kansas City was one that was made carefully and with the interest of our customers in mind. This was the best decision for long-term stability and to avoid an increase in our costs which would require price increases. Due to the datacenter, we are moving to, we are fortunate that no price increases will be introduced to our clients.

Our new datacenter features 24/7/365 staff should physical interaction with the server be required in the event of a power or hardware failure and should also allow for quick resolution of any issues in the datacenter. The new datacenter will have tremendously improved network performance including dramatically lowered latency and virtually no packet loss to destinations that could be hard to reach, for example, Asia or Australia. You will also notice better single-thread network performance, which occurs when downloading or uploading files to the server and rendering large files on sites. Additionally, our current network provider carries out routine network maintenance which would result in periodic downtimes every several months, this will no longer be an issue as traffic will be rerouted should maintenance need to be had.

While we understand downtime of any kind, at any time, is unfavourable, I I can assure you we have done our best to work with both our upstream provider and the new datacenter to have this process handled swiftly. The travel from Chicago to Kansas City is approximately 8 hours and the unracking and re-racking of the server has 4 hours scheduled. We anticipate, at absolute maximum, should everything go as planned, downtime of no more than 12 hours. Each site will be verified to be back in service when the server relocation is completed. During this time, you will be unable to access the Envesko Core and emails handled by our server will not be delivered until the server returns to service. You will be able to keep in touch with us through Social Media on Facebook and Twitter, and emails to my personal address will still be delivered. You will be sent a reminder 2 days before migration. Please be sure your users are aware of this migration and downtime, and we are truly sorry for any inconvenience this may cause.

We advise our members to please be patient while this migration is taking place. We do not know what goes on during these moves.
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Ash
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Post by Ash »

Wow. 12 hours is quite a long time for downtime but I guess it's necessary. Hope everything good well with them

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Ashley
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Post by Ashley »

Ash wrote:
2 years ago
Wow. 12 hours is quite a long time for downtime but I guess it's necessary. Hope everything good well with them
So do I.
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Post by Ravenfreak »

Fingers crossed that everything will work out smoothly.

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Ashley
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Post by Ashley »

Found the following update from Envesko on Facebook

Please be advised that we have been able to make arrangements with our datacenter and team to adjust the migration window of our server. The migration will now occur on the US' National Holiday, Memorial Day, and overnight, to better accommodate all of our customers and reduce the impact. The migration will now occur on Monday, May 27, 2019, from 17:00 to 7:00 Central Time. This should avoid any potential of excessive road traffic and we are reducing the transit time and risk of delays due to traffic congestion. All services should be back online by 6 or 7am Tuesday morning.

That should make it easier for us.
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Ash
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Post by Ash »

No idea what time that is over here in the UK but glad that it's somewhat of a convenient time for people in parts of the US

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Post by Ashley »

Don't forget the servers migration happens this evening at 5:00 pm central time. We will archive this post when the move is finished
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Post by Ashley »

Our move has now been completed. Please let me knowif there are any issues and I will do my best to relay them to Envesko Hosting
Proud owner and founder of Image since April 2019

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